Monkey Ads - Lead Machine

GQNC Framework

Generation | Qualification | Nurturing | Conversion

 

    STAGES

Generated / Intake

  1. Generated:
    Lead generated by the Monkey Lead Machine using Meta / Google / Other Platforms
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Qualification

  1. Unanswered
    [Called 3 times, did not pickup, immediately move to Unanswered]
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  2. Unqualified
    [Picked up the call, but gave an invalid / irrelevant response like “Didn’t fill the form” / “Trying to sell you something or applying for job” / similar; immediately move to Unqualified]
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  3. Qualified
    [Sounds like an actual buyer, asks for product / service information / price, ]
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    Nurturing / Negotiation
  • Hot – [asking for price / demo done]
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  • Warm – [just asking for price to know about it]
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  • Cold – [started the conversation but now too busy to respond]
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  • Lost – [bought from someone else / dropped the idea of buying]
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    Converted
     
  • Won – Advance Received
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GQNC Framework by Monkey Ads - Lead Machine

Generation | Qualification | Nurturing | Conversion

Generation

Stage 1: Generated / Intake

 

Definition: Leads are generated by the Monkey Lead Machine through platforms like Meta, Google, or other channels.

Output: A pool of leads ready to move into the Qualification stage.

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Qualification

Stage 2 : Unanswered

 

Definition: Lead is called **3 times**, but no response is received, or the number is incorrect or not reachable.

Action: Immediately moved to the *Unanswered* category.

Stage 3 – Unqualified

Definition: Lead picks up the call but provides invalid/irrelevant responses (e.g., “I didn’t fill out the form,” “I’m trying to sell something,” or job applications).

Action: Immediately Marked as *Unqualified* and no further follow-up.

Stage 4 – Qualified

Definition: Lead demonstrates genuine interest, asking for product/service information or pricing.

Action: Moved to the *Nurturing/Negotiation* stage. Often, leads will directly move to the Nurturing Stage as per the temperature but still this stage needs to be there to have a clear distinction from Unanswered and Unqualified..

Nurturing/Negotiation

Stage 5 – Hot

Definition: Lead is highly interested, asking for pricing or has completed a demo.

Action: Prioritize follow-ups for closing.

Stage 6 – Warm

Definition: Lead is inquiring about pricing, but only for general information.

Action: Continue nurturing to convert interest into intent.

Stage 7 – Cold

Definition: Lead began communication but has gone quiet due to being busy or disinterested.

Action: Reactivate through targeted nurturing campaigns.

Stage 8 – Lost

Definition: Lead decided to buy from a competitor or dropped the idea altogether.

Action: Close the loop, gather feedback for analysis, and archive.

Conversion

Stage 9 – Won

Definition: Lead has paid the advance or made a confirmed purchase.

Action: Mark as converted and pass on to the sales fulfillment team and make sure to celebrate the victory.

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The 4Q Formula – Powering Lead Success in the GQNC Framework

At the heart of the Monkey Ads – Lead Machine, the 4Q Formula is designed to maximize your lead handling efficiency — from generation to qualification, nurturing, and conversion. Each “Q” plays a vital role in ensuring no opportunity is missed.

1. Quantity – Generating More Opportunities

The first step in the 4Q Formula is Quantity. Our Monkey Ads – Lead Machine consistently delivers a high volume of leads by leveraging smart targeting on platforms like Meta and Google — ensuring your brand reaches the right audience at scale.

2. Quick – Speed is the Game-Changer

Once leads are generated, speed becomes the next priority. That’s where the second Q, Quick, comes in. Our Business Development (BD) team is committed to responding to every incoming lead within a strict 10-Minute Turnaround Time (TAT).

3. Qualify – Focus on the Right Prospects

After ensuring a quick response, the focus shifts to Qualify. Not every lead is ready to convert — and that’s okay. The goal here is to sift through the volume and identify leads that meet the criteria for your ideal customer profile.

4. Quality – Prioritize What Matters

Finally, once you’ve acted quickly and qualified your leads, the focus turns to Quality. This is where you truly assess the value and potential of each lead. By evaluating key indicators such as engagement, budget, intent, and fit, the BD team can zero in on high-potential leads that are worth pursuing.

FRESH LEAD FIRST Protocol – Maximize Conversions with Real-Time Prioritization

The FRESH LEAD FIRST Protocol is a lead management strategy that ensures your Business Development (BD) team always prioritizes new, incoming leads in real time, instead of beginning their day with older, backlogged leads. This simple yet powerful shift prevents lead pile-ups and significantly boosts conversion potential.

1. Live Working Time Priority

During active working hours, your team must focus on leads that are coming in live, in real time.
Apply the 10-Minute Turnaround Time (TAT) rule — meaning each lead should be contacted within 10 minutes of arrival. This quick response window increases the likelihood of engagement and conversion.

2. Backlog Management

Once all fresh, real-time leads are addressed, the team can then move on to older leads in a structured way.
Use lead management tools like CRM systems to organize, categorize, and track these pending leads, always keeping the FRESH LEAD FIRST approach in mind.

3. Team Mindset Shift

It’s crucial to instill the mindset that speed is everything when it comes to fresh leads.
Encourage your BD team to embrace the motto:
“Handle Fresh Leads First, Backlog Later — and in the order they were received.”
This ensures consistency, accountability, and better overall results.

4. High-Energy, Personalized Communication

The 10-min TAT Rule only works when paired with a high-energy, personalized approach.
When reaching out, the BD team should:

  • Speak with authority and confidence

  • Use the lead’s name

  • Reference specific information from the lead form

5. How does the GQNC framework help my sales team?

It brings clarity and structure, helping your team move leads step-by-step — from generation to conversion — with better focus and efficiency.

6. Can the 4Q Formula be applied to any industry?

Yes, it’s a universal model that fits any business handling inbound leads — whether you're in services, retail, real estate, education, or beyond.

7. What happens if leads are not contacted quickly?

ContentDelayed follow-ups reduce engagement rates drastically — leads go cold, forget your brand, or move to competitors.

8. What’s the biggest mistake teams make in lead handling?

Jumping into old leads first or having a delayed response. This creates a pile-up and wastes the hottest opportunities.

9. Can automation help in following the 10-Min TAT Rule?

Yes! Automation tools like CRMs, WhatsApp bots, or auto-assigning systems can instantly alert your team or even start the first touchpoint.

10. What’s the biggest benefit of using the FRESH LEAD FIRST protocol?

It ensures your team never misses out on the most responsive leads, reducing delays and boosting real-time conversions.

11. How often should we audit our lead flow system?

Do a quick weekly review and a detailed monthly audit to track TAT compliance, lead sources, conversion drops, and team performance.

12. What if a lead doesn’t pick up on the first call?

Don’t give up. Schedule follow-ups at strategic intervals — try different times of day, use WhatsApp or SMS, and personalize your message.

13. How does this system improve team accountability?

Every step is trackable — from response time to lead stage — so managers can monitor individual performance and identify gaps instantly.

14. What is the role of nurturing in the GQNC framework?

Nurturing bridges the gap between qualified leads and conversion — it involves follow-ups, relationship building, and offering value until they’re ready to buy.

15. What kind of businesses benefit the most from this lead system?

Any business with inbound leads—like real estate, education, healthcare, e-commerce, and service-based industries—can benefit greatly.

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