How to get Testimonials from your Customers? Recommendations | Endorsements | Happy Customers | Digital Marketing | Social Media Content

When you will go for asking Testimonials from your customers, you will get either or all of the following:

1. Testimonial

2. Referral

3. New Order

A testimonial has a lot of advantages. You can use it on your social media/website/status/story etc to encash its impact.

“It is our resistance to ask for it.”

Just break the ice and make a system to ask for testimonials from satisfied customers and feedback from not-so-satisfied customers.

We are hereby sharing some template questionnaire which you can you use to easily get testimonials:

Dear Sir / Ma’am,

We are delighted to have got the opportunity of serving a customer like you. We hope you had a satisfactory experience working with us.

We are working on further strengthening our brand by adding customer reviews on our website and social media.

We are looking forward to getting a testimonial from you. Words of appreciation from you will make a very positive impact and boost the morale of our entire team.

We will make it simple for you to share your experience with us. Please find below pointers on which you can respond and share your opinion on the same:

1. Name, Designation, Company Name, and City Name

2. Which products/services of [your_company_name] are you using? You can also mention how long you have been using them.

3. How was your experience using them?

4. How was your experience interacting with our team?

5. Please comment on the quality, quantity, and value for money.

6. Any particular point which you felt the best about our products/services which you will like to share with others.

7. Additional comments if any

8. Kindly please end the video with the #hashtag_of_your_company

We request you to kindly please record the video in landscape format with bright light on your face and negligible noise in the background.

Hoping for a long-term business association with you.

Thanks,

Team [your_company_name]

As a company, you must target at least 2 testimonials per month.

You can post these testimonials on your YouTube channel and make a playlist. You can embed the YouTube links on your website.