Back

Monkey WABA – Refund Policy

We strive to ensure complete satisfaction with our WhatsApp solution services. If you are not satisfied with your purchase, you may request a refund within 7 days of your initial payment.

To be eligible for a refund, please ensure:

  • The request is made within 7 calendar days of the transaction.

  • The reason for the refund is clearly communicated to our support team.

  • The service has not been misused or violated according to our terms.

How to Request a Refund:
To initiate a refund, please contact us at [your support email/contact form]. We will process eligible refunds within 5–7 business days.

Note:

  • Refunds are not applicable after the 7-day period.

  • Refunds are processed to the original payment method only.

If you have any questions or concerns, feel free to reach out to us.